Shipping policy

Shipping Policy

At Trace, we aim to process and deliver your orders quickly and safely.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Tracking information will be provided once your order has been shipped, when available.

Delays

Delivery delays may occasionally occur due to weather, holidays, customs, or courier issues beyond our control.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Trace is not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during shipping, please contact us as soon as possible so we can assist you.